Frequently asked questions

What does RealShopTransfer do?

We facilitate TikTok Shop, creator account, and registration-invite transfers with membership controls and Escrow custody so deal payments complete only inside Escrow.

How do I buy a shop or account?

Browse the marketplace, open a listing, then apply. After admin approval and membership activation, create and fund an Escrow deal from the customer portal.

How do I sell?

Use the sell form or contact desk. We review the asset, agree diligence steps, and run handover under Escrow when a buyer is ready.

What is Escrow-only payment?

For deals on the platform, payment is recorded as complete only when the Escrow is funded. Stages: created → funded → transfer → verified → released (or refunded / disputed). See How Escrow works and the Escrow Policy.

Do I need membership?

Yes for funding Escrow. Register, submit an application, and wait for admin approval. Transfer type (shop / account / invite) is set on approval.

Are listings guaranteed available?

Inventory can change. Confirm with the desk before funding. Read our Risk Disclosure.

How do refunds and disputes work?

See Refunds & Disputes. Funded deals may be disputed with evidence; unfunded deals can usually be cancelled in the portal.

How do I contact support?

Contact form or email [email protected]. You can also use the on-site chat assistant.